FAQ
Have questions? We have answers.
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Orders ship from Miami, FL within 1–2 business days; US Economy delivery typically takes 3–7 business days.
How much is shipping?
How much is shipping?
Free US Economy shipping on orders over $30; a $7.99 flat rate applies to orders under $30.
What is your return policy?
What is your return policy?
We offer 15-day returns on eligible items. Please see our refund policy for details, including non-returnable items.
Are your herbal products safe?
Are your herbal products safe?
Our products are crafted in small batches with quality ingredients. They are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, or taking medication, consult your healthcare provider before use.
How do I use a tincture / crystal?
How do I use a tincture / crystal?
Add tinctures to your daily wellness ritual as part of self-care; place crystals in your space or carry them with you.
Do you offer wholesale?
Do you offer wholesale?
Write to support@hellobluma.com and we'll be happy to talk.
How can I contact you?
How can I contact you?
Email us at support@hellobluma.com, call 786.407.5790, or visit us in Miami, FL.